HOW TO ORDER

ABOUT CUSTOM ORDERS:
We will be happy to pack any combination of our delicious confections that you would like to have shipped to you. Please call us at 800-525-1165 and let us know of your special requests.

FAVOR ORDERS:
We make your favor order just before it is shipped so it is extremely fresh. However, favor orders can be placed months in advance in order reserve space on our mold schedule.  We only take a certain number of orders to assure quality and good service.

ORDERS CANCELLED WITHIN SIX (6) WEEKS OF THE SHIP DATE:
Will be charged a 15% cancellation fee to cover lost orders and work already done on the cancelled order.

ORDERS CANCELLED WITHIN TWO (2) WEEKS OF THE SHIP DATE:
Will be charged a 20% cancellation fee to cover lost orders and work already done on the cancelled order.

ORDERS CANCELLED WITHIN ONE (1) WEEK OF THE SHIP DATE:
Will be charged a 40% cancellation fee to cover lost orders and work already done on the cancelled order.

ORDERS CANCELLED AFTER SHIPPING:
Will be charged a 50% cancellation fee to cover work done on the order. Customer is responsible for all shipping charges.

COLD PACK:
For the warmer summer months (May thru September or to very warm climates, any time,) we offer a special insulated shipping cold pack.
LIMITED PROMO: FREE COLD PACKING ON ALL ORDERS! (Value in savings range from $7.50 –  $11.00)
The pack remains cold for two to three days while your chocolate is in transit.

PLEASE NOTE:
We cannot be responsible for the condition of your chocolate order upon arrival if you do not choose the cold pack option….which is currently FREE.