About Our Service ~
. . . "when
a product is top-notch as is yours, the whole world should
know about it! Your response time, quality of
product and personal
service mean a lot in this day. Sometimes I think "customer service" is
lost art - but you folks at The Chocolate Vault certainly know what it
means and practice it in your day to day operations."
. . . "The
Chocolate Vault provided the chocolate party favors for my
Mitzvah. Not only were The Chocolate Vault staff a delight to
but they were efficient and punctual and honest. They
provided me with
taste samples of their product in order for us to make a
decision on the
type of chocolate we preferred. We worked out the
packaging and the tagging of this favor on the computer by
scanning. We were all pleased with the finished products and
received rave reviews from our guests at the Bar Mitzvah. If
all goes well,
for our 2nd son's Bar Mitzvah we will use
The Chocolate Vault again."
. . . "I spoke
with you before Christmas and ordered several chocolate
molds; a couple
of pc's, a chocoholic diet pill, and a cat on a plaque, etc.
wanted to let you know that the candy arrived fresh and well
packaged, I couldn't have asked for better shipping.
P.S. It also tasted good!!"
. . . "I
like dealing with small town friendly and the convenience of
web. It's an unbeatable combination."
. . ."the
chocolates arrived fresh and in good condition - and tasty!
your help and for getting it to me so quickly. I will definitely
from you again, being the chocoholic that I am! : )
they say about chocolate: It ain't just for breakfast
. . . Thank you very much for all your help!! I am quite
your level of professionalism and customer service. I will certainly be
recommending you to my colleagues and friends .
Sandra in Austin, TX
. . . Just wanted to let you know the shipment arrived safe
despite the ridiculous temperatures. Your
coldpak system worked like a
charm, and the froggies are perfect!. . .
. . . My shipment came as ordered and in
Thanks for your help!! . . .
Delores in Lexington, KY
. . . Just want to let you know that the music notes came
on time as you said. They are
better-looking than the web photo!
My daughter was thrilled with them and they will make
great additions to her party favor bags.
Thanks again for all of your help with the ordering
and I will highly recommend you to anyone I know that is
looking for this kind of item . . .
Fern Fried in Levittown , NY
. . . Just thought we would drop you a message before we
honeymoon to tell you what a great success the musical favors
our wedding on Saturday. Everyone
complimented us on our highly original
and delicious choice, so you may get some more customers from
in the future. After the favors had arrived, we had the hottest
in years but they were still in perfect
condition on the day.
Thank you once again for your hard work and
attention to detail,
particularly with the shipping . . .
Helen and Paul, United Kingdom
If I had to sum up my experience with The Chocolate Vault in one
it would be "Outstanding"! I used
the 3D cowboy hat and the large
horse shoe favors as props on a groom's cake that I made for
friends. The chocolates arrived in perfect condition,
despite 90 degree
weather here in Northwest Houston. I highly recommend the cold
shipping. Better safe than sorry for anywhere! The cake got rave
reviews and was picture perfect. I will forward pics when I get
Kathy in Waller, TX